CreatorHQ — Privacy Policy

NovelLogic Ventures Inc.

Effective date: March 29, 2026

NovelLogic Ventures Inc. ("NovelLogic," "we," "us," or "our") operates CreatorHQ, a creator business management platform. This Privacy Policy describes how we collect, use, store, and share information when you use CreatorHQ.

1. Information We Collect

Account information. When you create an account, we collect your name, email address, and authentication credentials. If you sign in through a third-party provider, we receive the profile information you authorize.

Billing information. Payment processing is handled by Stripe. We do not store your full credit card number, CVC, or bank account details. Stripe collects and processes your payment information in accordance with its own privacy policy. We receive limited billing details such as the last four digits of your card, card brand, and billing address for record-keeping purposes.

Content and platform data. When you connect third-party accounts to CreatorHQ, we access data from those platforms in accordance with the permissions you grant. This includes:

Usage data. We collect information about how you interact with CreatorHQ, including pages visited, features used, timestamps, device type, browser type, and IP address.

2. How We Use Your Information

We use collected information to:

We do not sell your personal information. We do not use data obtained from platform integrations for advertising, profiling, or any purpose unrelated to providing CreatorHQ functionality to you.

3. Third-Party Services and Data Sharing

We share information with third parties only as follows:

4. Data from Platform APIs

Data obtained through Google APIs (Gmail, YouTube), Meta APIs (Instagram), and TikTok APIs is used solely to provide CreatorHQ features to you. Specifically:

5. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will delete your personal data and any stored platform data within 30 days, except where retention is required by law or for legitimate business purposes (such as billing records). Cached platform API data is refreshed periodically and deleted upon disconnection of the relevant platform account.

6. Data Security

We implement industry-standard security measures including encrypted data transmission (TLS), encrypted data at rest, access controls, and secure authentication. While no system is perfectly secure, we take reasonable precautions to protect your information.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

To exercise these rights, contact us at hello@novellogic.ca.

8. Children's Privacy

CreatorHQ is not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 16, we will delete it promptly.

9. International Data Transfers

CreatorHQ is operated from Canada. If you access the service from outside Canada, your information may be transferred to and processed in Canada. By using CreatorHQ, you consent to this transfer.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised effective date. Continued use of CreatorHQ after changes constitutes acceptance of the updated policy.

11. Contact

For questions about this Privacy Policy or your data, contact:

NovelLogic Ventures Inc.
Victoria, British Columbia, Canada
hello@novellogic.ca